Nationwide Delivery
We offer a nationwide delivery service across the Republic of Ireland (excluding Northern Ireland). For island residents, we will deliver to the nearest port serving the island.
Delivery Costs
| Standard Delivery | Premium Delivery | |
|---|---|---|
| Small Items | €4.99 | n/a |
| Large Appliances | €19.99 | n/a |
Delivery Times
| Delivered in | Delivered by | |
|---|---|---|
| Small Items | 3-5 working days | An Post |
| Large Appliances | 3-5 working days | Independent transport company |
| Furniture & Bedding | 5 working days | Independent transport company |
Can I track my order?
Yes! For small items delivered by An Post, we will email you the details of your An Post tracking number. For large appliances, we will contact you to arrange delivery. On the day, your driver will contact you one hour in advance of arrival.
What happens if I miss my delivery?
For small items delivered by An Post, the postman will leave details of the local depot where you can collect your item. An Post will only deliver to the address specified on the order and the delivery must be signed for. For large items, if nobody is home to accept, inspect, and sign for the delivery, it will be returned to our warehouse and a re-delivery charge will apply.
Can you deliver during evenings or weekends?
Yes. We can deliver large appliances or furniture and bedding items on weekday evenings or all day Saturday, at no extra cost. If you would like to arrange this, email our online order team at onlineorders@ie.harveynorman.com. If you need to change your delivery date or address, you must contact us at the above address at least 48 hours prior to dispatch of your order.
Will you dispose of my old device or computer?
We are happy to dispose of old electrical appliances for free.
Do you provide an installation and service?
Yes, on request we can provide an installation and assembly for computers, wifi and more.
What should I do if there is a problem with my delivery?
You are required to inform us of any damage within 3 days of receiving your order, so remember to open and inspect it carefully as soon as it is delivered. If you do notice any damage, you should:
- Inform the delivery team of the damage before they leave your home
- Contact our online orders team immediately at onlineorders@ie.harveynorman.com
- Do not use or move the item until the matter is resolved, to avoid further damage
Click and Collect Information
If you’d rather not pay for delivery costs, you can collect your order at any of our stores nationwide for free. Just follow these simple steps:
- Select the Click & Collect option when placing your online order.
- Select the store you would like to collect from (make sure to check if your items are in stock).
- You’ll receive an order confirmation email while we process, pick and pack your order.
- You’ll receive another email once your order is ready for pick up.
- Bring your confirmation email AND photo ID (driver’s licence or passport) to the store.
- Collect your order!
Please note: If your order is not in stock, we will send you a back order notification with any lead time that may apply.
If you are sending someone else to collect, you must inform us of this person’s name and they must bring the relevant documents instead. For full terms and conditions, see our Online Sales Terms
Returns made simple
We are happy to offer a full refund (excluding delivery and return costs) for unopened, non-customised items up to 14 days after you receive them. We can also facilitate a change or cancellation of your purchase right up until it is dispatched. For full terms and conditions, please see our Returns Policy. To return or exchange a product, contact our Online Orders team at support@pcservices.ie
